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Submit a help ticket and our customer support team will respond within 24-48 hours. You can also review the Frequently Asked Questions below for immediate answers.
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Frequently Asked Questions
What is Outlier and how does it work?

Outlier is a subscription service that provides real-time trade alerts for stocks and options. We provide simple information that tells you when to buy and when to sell stocks and options.

Outlier was created by an experienced team of traders, finance professionals, and engineers with the goal of helping you automate your investing strategy. Built from the ground up using proprietary AI, Outlier is not a ChatGPT wrapper and doesn’t rely on any 3rd party AI system. Outlier uses complex math formulas driven by technical analysis and machine learning AI to identify and execute high probability trade setups. Instead of relying on countless hours of manual research and human emotions, Outlier is here to help you tune out the noise with automated BUY / SELL trade notifications.

The Outlier trade alerts tell you exactly when to buy and when to sell with exact entry and exit trade alerts that are easy to follow. The trade alert notifications are sent in real-time via email and SMS text messages. Outlier provides the BUY & SELL information. You execute the trades on your own from your trading account.

What information is included with each trade alert?

The BUY alerts for STOCKS include the date timestamp, stock symbol, company name, and buy price.

The SELL alerts for STOCKS include the date timestamp, stock symbol, company name, buy price, and sell price.

The BUY alerts for OPTIONS include the date timestamp, stock symbol, company name, options contract, strike price, expiration date, and buy price.

The SELL alerts for OPTIONS include the date timestamp, stock symbol, company name, options contract, strike price, expiration date, buy price, and sell price.

How many trade alerts are sent per month?

There is no set schedule for sending new trade alerts. On average, the Outlier system sends 10 trade alerts per MONTH for STOCKS and 20 trade alerts per MONTH for OPTIONS. If you sign up for the FREE subscription plan, you will only receive 1 trade alert per MONTH for STOCKS and 1 trade alert per MONTH for OPTIONS.

Does Outlier send trade alerts in real-time?

Yes! We know that seconds matter when it comes to trading and trade alerts are always sent in real-time as the Outlier system enters and exits trades. All trade alerts are sent via email and SMS text message. The SMS text message alerts are sent via Twitter, and you will need a Twitter account to receive the text notifications.

What do I need to use Outlier?

You just need an active Outlier subscription and a separate trading account with a brokerage like Robinhood, Schwab, Fidelity, ETrade, or Tradier. Outlier provides the real-time trade alert information, but you will need a trading account to actually execute the trades on your own.

Does Outlier execute the trades for me or handle my trading funds?

No! Outlier only provides information. You have to execute the trades on your own through a brokerage service like Robinhood, Schwab, ETrade, or Tradier. Outlier can automatically send the trade alerts to your Tradier account, but you still must manually execute the trades on your own. Outlier is not an investment advisor or a registered securities broker/dealer and we do not handle customer trading funds. You will always maintain full control of your money. The only money paid to Outlier by you the customer is the flat-rate monthly subscription charge.

How does the 7 Day Free Trial work?

All subscription plans include a 7 day free trial period with no credit card required to sign up. Outlier is 100% free to try for the first 7 days.

After the 7 day free trial period ends, you will need to add a valid payment method to continue using the Outlier service. Your Outlier account and access to the real-time trade alerts will be automatically restricted after the 7 day free trial period ends if you don't add a valid payment method.

Please note, your credit card will be charged immediately when you add a valid payment method on the Outlier account dashboard. Your credit card will continue to be billed monthly for your recurring subscription charges until you cancel your account.

You can cancel at any time for any reason. Just submit a help ticket from the Contact Us page or click the Close Account button on the Settings page within the Outlier account dashboard.

Does Outlier offer refunds?

No. Outlier does not offer refunds. You can close your Outlier account on your own at any time from the account dashboard. Outlier offers a 7 day free trial period if you want to try the service without paying. There is no credit card required to try the Outlier subscription plans and you get full access for 7 days. Additionally, Outlier publishes 100% of the closed trade records on the Performance page to ensure everyone can see the trade performance before signing up. All of this combined should be sufficient for you to make an informed decision about purchasing or not purchasing a paid subscription from Outlier. Outlier does not offer refunds and it is your responsibility to close your account before the 7 day free trial period is over if you don't want to pay. There are risks with using a service like Outlier and past performance does not guarantee future performance. Please manage your expecations accordingly when signing up for this service.

Does Outlier get paid to promote specific stocks or companies?

Never! Outlier doesn’t get paid by companies or third parties to promote specific stocks or options, ensuring there will never be a conflict of interest. The Outlier trade alerts are based on complicated math formulas and machine learning that aim to identify trade setups that have a high probability of yielding profits. Outlier is here to help you win. Period. Our loyalty is to our customers and delivering profitable trade alerts is at the core of what Outlier is all about.

Where can I see the Current Portfolio Holdings and Closed Trades?

Anyone can view our closed trades performance by visiting the PERFORMANCE page, which is always accessible to the public. The Performance page lists 100% of the closed trades, even if the trade was closed out with a loss.

Transparency, honesty, and integrity are the core pillars of the Outlier service, and we never hide our losers. Win or lose, you will find 100% of the closed trades on the Performance page. Closed trades are published on the Performance page in real-time, as trades get closed out. Please refresh the Performance page to see the latest closed trade records.

You can view the current positions on Current Portfolio page, but this page is only accessible to customers in the Outlier account dashboard.

Is Outlier a registered investment advisor or securities broker?

No! Outlier is not an investment advisor or a registered securities broker/dealer. There are inherent risks with investing, including the possible loss of money, and past performance does not guarantee future performance. Please review the Terms of Service Agreement and Disclaimers BEFORE you sign up. Outlier provides simple information that tells you when to buy and when to sell stocks / options. You are solely responsible for what you actually do or do not do with that information, including executing trades from your own trading brokerage account. Oultier simply provides information. Nothing more. Nothing less. Outlier strongly recommends ALL users consult with professional tax, legal, and financial advisors before buying and selling stocks or any other type of publicly traded financial security.

What kind of stocks and options does Outlier trade?

Outlier only provides trade alerts for stocks and options traded on the Nasdaq and NYSE. Outlier does not offer trade alerts for forex, commodities, cryptocurrency or anything else outside of USA stocks (equities) and options. For options trades, Outlier sends trade alerts for both CALLS and PUTS. Trade alerts are only sent during normal market hours. Outlier does not send trade alerts during the pre-market hours or after-market hours trading sessions.

What is the average hold time for stock positions and options positions?

The average hold time for STOCK positions is 14 days. The average hold time for OPTIONS positions is 1-2 days.

How do I cancel my Outlier account?

You can close your Outlier account on your own at any time from the Close Account dashboard settings page after you login to your Outlier account. If you need help with closing your Outlier account, please contact our customer support team and we will assist you further.

We would hate to see you leave, but you are free to cancel the service at any time for any reason. Please note, access to your Outlier account and the real-time trade alerts ends immediately after you cancel the service. There are no prorated refunds after the free trial period ends. If you paid on Monday and then you cancel the service on Tuesday, your access to the Outlier account and the real-time trade alerts ends on that same Tuesday. You will not receive a prorated refund if you cancel the service during your current billing cycle. Please take note of the Outlier cancelation policy before you decide to close your account. If you contact Outlier customer support to cancel the service, your cancellation request will be processed the same day, and you will lose access to the Outlier service immediately after your cancelation request has been processed.

Still have questions? Contact our support team for help.
What Makes Outlier Different?
Outlier is here to help you win. Take the emotion out of trading and automate your investing strategy with real-time trade alerts that tell you exactly when to buy and when to sell.
100% Transparency
Instant Activation
No Hidden Fees
No Setup Fees
No Long-Term Contracts
Real-Time Trade Alerts
Proprietary Outlier AI
Execute Your Own Trades
Stock Signals
Options Signals
7 Day Free Trial
Email & Text Notifications
Keep Your Brokerage
0% Commissions
No Penny Stocks
Automate Your
Investing Strategy with AI-Powered Portfolio Management
Trading is hard. It’s stressful. It’s emotional. There’s always real money on the table and with any trade, you either win or lose. Outlier is here to help you win. Period. The Outlier AI system takes the emotion out of trading by using complex math formulas and proprietary machine learning artificial intelligence to identify high probability trade opportunities within the stock market. This concept is not new. Hedge funds on Wall Street have been using algorithmic trading for decades, but it has only been available to high-net-worth individuals. We built Outlier from the ground up to provide hedge fund caliber returns with roboadvisor automation.


Outlier makes it easy to cut through the noise with real-time trade alerts for stocks and options. As the Outlier AI system identifies a new trade idea, you’ll receive BUY & SELL trade alert notifications with precise entry and exit signals. The live trade alerts tell you exactly which stock or option to buy, when to buy, and when to sell. And since Outlier never handles your trading funds, you will always be in the driver’s seat with full control over deciding which trades to follow or not follow. Outlier never handles customer trading funds.


This isn’t just another research tool. Outlier is here to do the research for you by providing the information that actually matters… real-time alerts that tell you when to buy and when to sell. Timing the market is very difficult, which is why Outlier relies on math and historical stock market data instead of human emotions to generate new trade alerts. Whether you’re here for short-term trading or long-term portfolio investing, you can count on Outlier to provide unbiased information that is rooted in helping you profit from the stock market.

Transparency is at the heart of what Outlier is all about. Win or lose, you will always see 100% of the closed trades on our performance page. We never hide our losers (and yes, there will absolutely be losing trades), and we never stop working to optimize the Outlier AI system. This isn’t a “get rich quick” service. In fact, it’s the exact opposite. There’s no magic shortcut to winning 100% of the time. The Outlier AI will always be ready to learn from its mistakes and that only happens by recognizing that Outlier doesn’t win on every trade. Whether you use Schwab, Robinhood, ETrade, Tradier, etc. you can keep using your existing trading platform to actually execute the trades. Outlier just provides you with the information. You will always maintain full control over your own trading funds.
Outlier HQ
444 W Lake Street
Chicago, Illinois 60606
support@outliertrades.ai